MEMBER SERVICES

We make it easy for you to manage your FSA, HRA or HSA account.

Check account balances, transaction history or make a claim anytime, all in one place.

FSA/HRA/HSA PARTICIPANTS

If you are a FSA, HRA, or HSA participant with BEN, you may view account balances, claims activity/payments, and file claims on FSA, HSA, and applicable HRA accounts. Not all HRA accounts are available for online claims filing.  To log in to your account, visit: www.MyWealthcareOnline.com/BEN or click the link below.

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To Fax or email a FSA/HRA claim for processing, please send the applicable claim form and itemized receipt to 877-760-7062 or by email to Claims@BenXnw.com. Please allow 3-5 days for claims processing. You may also download the claim from under the Member Forms tab.

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For balance inquiries, claims questions, or to find out more about your benefits, please login in to your account or call a member of our team at: 855-492-2972 or email to Help@BenXnw.com

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FSA/HRA claims mailing address: 1015 Ironwood Drive, Suite 100, Coeur d'alene, ID 83814. Please allow 10-14 days for claims processing.

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FSA/HRA/HSA customer service hours are Monday-Thursday, 8:00am to 4:00pm and Friday, 8:00am to 3:30pm, Pacific Time Zone. Phone number is 855-492-2972.

FSA/HRA/HSA MOBILE USERS

Manage your accounts wherever you are! Download the mobile app for instant access anytime.