MEMBER SERVICES

We make it easy for you to manage your FSA, HRA or HSA account.

Check account balances, transaction history or make a claim anytime, all in one place.

FSA/HRA/HSA PARTICIPANTS

If you are a FSA, HRA, or HSA participant with BEN, you may view account balances, claims activity/payments, and file claims on FSA, HSA, and applicable HRA accounts. Not all HRA accounts are available for online claims filing.  To log in to your account, visit: www.MyWealthcareOnline.com/BEN or click the link below.

To Fax or email a FSA/HRA claim for processing, please send the applicable claim form and itemized receipt to 877-760-7062 or by email to Claims@BenXnw.com. Please allow 3-5 days for claims processing. You may also download the claim from under the Member Forms tab.

For balance inquiries, claims questions, or to find out more about your benefits, please login in to your account or call a member of our team at: 855-492-2972 or email to Help@BenXnw.com

FSA/HRA claims mailing address: 1015 Ironwood Drive, Suite 100, Coeur d'alene, ID 83814. Please allow 10-14 days for claims processing.

FSA/HRA/HSA customer service hours are Monday-Thursday, 8:00am to 4:00pm and Friday, 8:00am to 3:30pm, Pacific Time Zone. Phone number is 855-492-2972.

FSA/HRA/HSA MOBILE USERS

Manage your accounts wherever you are! Download the mobile app for instant access anytime.

©2019 by Benefits Exchange Northwest, Coeur d'Alene, Idaho